Wednesday, May 1, 2013

Challenges are opportunities to create processes

I was reading the book "How will you measure your life" by Clayton Christensen, and he suggested a very neat model to what a person / company would make decisions.

The idea is that we have resources (money, skills, labour) and we use processes to convert them into products / solutions according to the priorities ingrained in us. To refer back to my post last week, processes and priorities are what maketh the company blueprint. 

And they are quite hard to get right. They require investment and are not immediately measurable. 

The theme that stuck to me most was how each challenge is an opportunity to set a priority and create a process. 

Each difficult decision, regardless of the outcome involves picking a priority to resolve it. And whether we like it or not, it is easier then to pick the same priority the next time a similar decision is required to be taken. And after a few instances it becomes part of the core priorities and starts affecting other decisions as well. If priorities developed this way are consistent and what we want them to be, it becomes part of the company culture. 

And our approach when we go about making those decisions, and handling the outcome of those decisions creates processes in the same way. And when repeated a few times, it becomes part of the culture too!

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