Seems like "studies" show that open offices don't really work.
From my experience playing around with our open office structure, they promote spontaneous interaction and help generate ideas which can be quite important in a small company.
However, precautions need to be taken to maintain balance and avoid disruptions, especially to people in the maker's schedule.
Strategies that worked for us:
- Passing the cost of disruption to the disruptor. Post-it notes passed on with a "Need 5 mins for X" do this nicely. The "disruptee" can then attend to X when convenient.
- Split offices, one for each kind of schedule (we are beta testing this). Interaction needs to happen in other ways though. You don't want to completely separate your team.
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